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Don't worry about problems you don't have Most Decisions Are Reversible Product Management Philosophies Microcopy: Writing an Interface The secret to a successful startup? Don't die. Early Culture Beliefs at PayPal Do not wait to strike The bitterness of poor quality Choose to be a creator Website offers to buy new computers for customers stuck with IE7 Don’t hate, create. Strategy & Tactics Startups in One Sentence The rise of the Growth Hacker Why I prefer product design Multi-tasking is the Heart of Product Management Alternatives to Google Reader A look back at 2012